History of Transport Co., Ltd. Transport Co., Ltd. was established on July 13, 1930, under the Civil and Commercial Code, originally named Thai Airways Company, Ltd., as the first pioneer of commercial aviation and passenger transportation in Thailand. It initially operated bus routes between Bangkok and Lopburi, as well as Bangkok and Prachinburi. During World War II, the company became a state enterprise and was renamed Transport Co., Ltd. (BorKorSor) in 1938. Key Historical Milestones: Domestic Aviation and River Transport (1940s-1950s) In 1947, the government separated domestic aviation from Transport Co., Ltd. By 1948, the company began river transport services with a fleet of 48 boats. By 1957, this included 18 river routes and four branches: Tha Tian, Pak Nam Pho–Nakhon Sawan, Phra Pradaeng, and Ayutthaya. However, the construction of the Chao Phraya Dam caused river shallowing, leading to the discontinuation of river services. Addressing Unregulated Bus Operations (1959)During this period, unregulated bus services caused frequent accidents and disrupted the economy. Recognizing the issue, Field Marshal Sarit Thanarat’s government in 1959 granted Transport Co., Ltd. exclusive concessions for Category 2 bus routes in 25 provinces. The company was tasked with organizing bus operations for fairness and ensuring quality service for the public. Collaboration with Private Operators (1959–1976) Transport Co., Ltd. integrated major private bus operators into its system, ensuring they followed regulations. Despite initial financial losses, the company improved its operations and achieved profitability by 1965, even distributing bonuses for the first time in 1976. Reorganization of Private Operators (1980s) From 1979 to 1988, the company restructured its operations and encouraged private bus owners to form cooperatives or associations. This led to the establishment of the Association of Passenger Bus Operators in 1983, marking significant progress in collaboration. Development of Major Bus Terminals (1967–1997) In 1967, the foundation stone was laid for the Northern and Northeastern Bus Terminal at Mo Chit, which became a well-known landmark. By 1997, the new Bangkok Bus Terminal (Chatuchak), commonly known as Mo Chit 2, was officially opened. This 4-story facility was designed with modern safety and convenience in mind, offering a full range of amenities for passengers. Expanding International Routes (1999–Present) In 1999, the company launched international bus routes to neighboring countries, starting with services between Thailand and Laos. Over the years, routes expanded to Cambodia, Myanmar, and Vietnam, supporting the ASEAN Economic Community (AEC). Notable routes include Bangkok–Phnom Penh, Chiang Mai–Luang Prabang, and Chiang Rai–Bo Keo. Facilities such as the Chiang Khong Bus Station were established to enhance connectivity and accommodate increasing passenger demand. Rebranding and Modernization (2009) The company introduced a new logo in 2009, symbolizing progress and customer friendliness. Orange Line: Represents the company’s long-standing stability in transportation services. Blue Line: Signifies continuous development and service efficiency. Pink Line: Reflects auspiciousness and the company’s ongoing social contributions. Integration of Passenger Vans (2010) In 2010, approximately 6,000 passenger vans were integrated into the company’s system to improve service standards and passenger safety. Preparation for ASEAN Economic Community (2014) In preparation for the AEC, Transport Co., Ltd. expanded international routes and constructed facilities to support cross-border transportation and regional economic growth. Social Contributions: In 1999, the last boat from the company’s river transport era, “Maharaj Boat”, was donated to the Ministry of Education to support educational initiatives in honor of King Rama IX’s 72nd birthday. This project aimed to promote literacy and lifelong learning among Thai citizens. Current Status: The company’s headquarters is located at 999 Kamphaeng Phet 2 Road, Chatuchak District, Bangkok 10900. It continues to operate under the mission of serving the public, upholding government policies, and preparing for future challenges. Motto:“Transport Co., Ltd. belongs to the state, serving the people—everyone is an owner.” Share this… Facebook Line Twitter Pinterest
Scope of Business Operations
Scope of Business Operations of Transport Co., Ltd. Transport Co., Ltd. is a state enterprise under the Ministry of Transport, established under the Civil and Commercial Code. Its primary operations involve providing passenger transport services by buses between Bangkok and various provinces, between provinces, and within provinces. The company also permits private operators to participate through a joint-venture model, operating on routes licensed by Transport Co., Ltd. The government has assigned Transport Co., Ltd. to play a central role in organizing bus operations, both for its own buses and for joint-venture buses, ensuring proper regulation and management. Additionally, the company provides bus terminal services. The business operations are categorized into three main areas: Company-Operated Buses Private Joint-Venture Buses Bus Terminals 1. Company-Operated Buses Transport Co., Ltd. directly operates a small number of routes, focusing mainly on long-distance routes and routes aligned with government policies. In contrast, the company collaborates with joint-venture buses on nearly 100 routes. While Transport Co., Ltd. also operates on these routes, it sets an example for joint-venture buses to maintain service quality. For routes that Transport Co., Ltd. allows private operators to run independently, most fall under category 3 and category 4 routes (inter-provincial and intra-provincial routes). These are often more challenging for Transport Co., Ltd. to operate effectively due to local-specific requirements. By granting operation rights to local private operators, the needs of passengers can be better met. Additionally, due to a shortage of company buses, private operators are allowed to run services, under the supervision and regulation of Transport Co., Ltd., which enforces rules and collects fees, including entry fees, annual fees, and per-trip fees. 2. Private Joint-Venture Buses After consolidating private operators under its supervision in 1959, Transport Co., Ltd. successfully organized and regulated bus operations. This process ensured fairness for all parties involved and promoted the formation of partnerships or limited companies among smaller operators to improve service quality. Currently, there are approximately 7,455 private joint-venture buses. The process for adding or managing buses on licensed routes includes: Adjusting trips and vehicles based on operational needs, as approved by the management team and submitted to the Department of Land Transport. Vehicle allocation policy: Priority is given to the company’s vehicles for route expansions. If the company opts not to operate, private operators are considered under the following guidelines: Rights are first given to private operators directly impacted by the new route. If no operators are directly affected, the company evaluates whether to use its vehicles. If not, private operators are granted rights. Rights may also be given to buses without prior rights but operating regularly on the route. Operators must have no outstanding debts with the company and must comply with operational rules and contracts. Contracts and Fees:Private operators must enter into contracts with Transport Co., Ltd. to operate on licensed routes. Contracts are valid for one year and can be renewed annually as long as no violations occur. Fees include per-trip charges, which cover the costs of maintaining bus stations and facilities provided for joint-venture buses. 3. Bus Terminals Bus terminals are facilities where multiple bus routes converge, offering passenger services such as waiting areas, restrooms, and dining spaces. Terminal fees are charged based on bus types as per the regulations of the Department of Land Transport, which oversees bus terminals nationwide. Currently, Transport Co., Ltd. operates seven licensed bus terminals: Bangkok Terminals: Mochit 2 Ekkamai Southern Bus Terminal (Borommaratchachonnani Road) Regional Terminals: Suphanburi Phu Khieo, Chaiyaphum Lom Sak, Phetchabun Surat Thani Additionally, the company manages 113 regional bus station offices across the country. Share this… Facebook Line Twitter Pinterest
Core Values
Values: Customer Importance Build trust, adhere to regulations, and manage services to ensure maximum customer satisfaction. Commitment to Development Organize and develop individual work processes based on management principles to achieve excellence and maintain the organization’s strength. Quality Assurance Take responsibility for the organization’s roles, missions, and goals. Demonstrate commitment, willingness, and active participation in team success. Share experiences and perspectives with team members to continuously improve and maintain the quality of work. Share this… Facebook Line Twitter Pinterest
Mission
Mission: Develop the state road transportation system for the people and oversee private joint-venture operators, while implementing government policies. Prioritize the interests of stakeholders to ensure stability and sustainable growth in road transportation. Manage the organization with good governance principles—emphasizing transparency, accountability, and responsibility towards society, communities, and the environment. Ensure financial stability and sustainable growth of the organization. Enhance and improve core business products and services, as well as related business operations, to connect domestic and neighboring countries’ travel and integrate with other transportation systems. Aim to increase satisfaction and trust among service users. Develop bus terminals and transportation stations to accommodate all user groups with modern technology, ensuring convenience and safety. Optimize asset management to generate income and enhance efficiency. Advance internal management systems through the adoption of digital technology (Digital Transformation), including developing IT systems, improving information management, and equipping personnel with skills to adapt to future changes. Additionally, promote a strong organizational culture focused on service. Share this… Facebook Line Twitter Pinterest
Vision
To be a leader in road transportation, connecting all of Thailand and neighboring countries with a new vision. To fulfill the specified vision, Transport Co., Ltd. will develop and grow sustainably, becoming a professional organization in providing transportation services under the concept:“The organization must operate under its own profit margin.” By implementing Smart Digital Transport to enhance and optimize operations, supported by the following components: Smart Product Smart Service Smart Asset Smart Firm Share this… Facebook Line Twitter Pinterest
Guide for Customer
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About TCL. Services
Terms and Conditions for TCL Ticket Usage Invalid Tickets: Any ticket that has been altered, erased, or crossed out is invalid and cannot be used for travel. Advance Ticket Purchase: Tickets can be purchased up to 60 days in advance (or 90 days during major holidays). Tickets can be rescheduled once within 30 days of the original travel date. Rescheduling Tickets: Passengers must request rescheduling at least 3 hours before departure. Failure to reschedule in time will result in forfeiture of the ticket. Once rescheduled, the ticket cannot be refunded. Ticket Refund: Refunds must be requested at least 3 hours before departure. Failure to meet the deadline will result in forfeiture of the refund. Travel Compliance: Passengers must board according to the date, time, and platform number printed on the ticket. Phone Reservations: Passengers must confirm reservations and issue tickets at least 6 hours before departure. Baggage Allowance: Each passenger may carry up to 2 pieces of luggage, with a combined weight limit of 20 kilograms. Liability for Baggage: TCL is responsible only for checked baggage with an attached claim tag, up to a maximum value of 1,000 THB. TCL is not responsible for loss or damage to valuables carried on board, items stored in overhead compartments, or left inside the bus. Discount Eligibility: Passengers eligible for fare discounts must present valid identification or documents at the time of ticket purchase. Round-Trip Discount: Passengers purchasing round-trip tickets receive a 10% discount. If any leg of the journey is canceled, the discount will be revoked entirely. Multiple Discount Eligibility: Passengers eligible for multiple fare discounts may only apply the highest discount. International Travel: Conditions regarding ticket rescheduling, cancellation, fare discounts, and baggage fees do not apply to international travel. Passenger Insurance: Coverage of up to 300,000 THB per seat. For inquiries or further information, please contact TCL Call Center 1490, available 24/7. Share this… Facebook Line Twitter Pinterest
TCL Clubcard Membership Card
TCL Clubcard Membership Criteria and Qualifications Applicants must be Thai nationals. Applicants must be 15 years of age or older. Membership card is valid for 2 years from the date of registration. Membership registration is available at all TCL ticket counters nationwide. Membership Fees: No registration fee for TCL Clubcard. Free renewal upon card expiration. TCL Clubcard Terms and Benefits Present your membership card, membership number, ID card number, or phone number at any TCL ticket counter. Enjoy a 5% discount on ticket fares for all domestic routes and bus standards immediately upon registration. Earn 1 point for every 10 THB spent (applicable for domestic routes only). To redeem points, members must present their membership card, ID card, or a valid identification document. Check your accumulated points at: All TCL ticket counters. Marketing and Customer Relations Office at 02-537-8737. Points can be redeemed for fare discounts or promotional items based on company terms and conditions. If multiple fare discounts apply, members must choose one discount, but points accumulation remains unaffected. Fare discounts (Clause 1) are limited to 1 seat per trip per day. Members can accumulate points for all tickets issued in a single transaction. Note: TCL reserves the right to change benefits, promotional items, terms, and conditions, or revoke membership without prior notice. For more information, visit any TCL ticket counter or call TCL Customer Relations at 02-537-8737. Share this… Facebook Line Twitter Pinterest
Benefits from the Transport Company
หลักเกณฑ์ แนวทาง เงื่อนไข สิทธิประโยชน์ของบัตรสมาชิก บขส. Card ร่วมกับพันธมิตรทางการค้า คู่ค้า คู่เทียบ 29 พฤศจิกายน 2024 สิทธิประโยชน์ที่พึงได้รับจาก บขส. … Read More บัตรสมาชิก TCL Clubcard 29 พฤศจิกายน 2024 สิทธิประโยชน์ที่พึงได้รับจาก บขส. หลักเกณฑ์และคุณสมบัติการสมัครบัตรสมาชิก TCL Clubcard ประกอบด้วย1. เป็นคนสัญชาติไทย2. ผู้สมัครมีอายุต… Read More Share this… Facebook Line Twitter Pinterest
The Transport Company Limited presented awards for the project honoring good and outstanding people to 24 employees who performed good deeds.
The Transport Company Limited presented awards for the project honoring good and outstanding people to 24 employees who performed good deeds. 17 ธันวาคม 2024 Dr. Sanlak Panwattanalikit, President of Transport Co., Ltd. (TCL.), Chairs Award Ceremony for “Outstanding Employees” for Fiscal Year 2021 Dr. Sanlak Panwattanalikit, Managing Director of Transport Co., Ltd. (TCL.), presided over the award ceremony to present certificates of recognition and cash rewards to 24 outstanding employees in the “Outstanding Employees Program” for Fiscal Year 2021. The event honored drivers, service staff, and receptionists who were selected based on predefined criteria. The ceremony took place at the 5th Floor Conference Room, Bangkok Bus Terminal (Chatuchak). Purpose of the Program: The “Outstanding Employees Program” was organized by the Bus Operations Division to: Promote service excellence and encourage continuous self-improvement among onboard staff. Serve as motivation and recognition for employees who exemplify excellence and serve as role models. Inspire all staff to work with honesty, integrity, and transparency, aligning with TCL.’s organizational culture. This initiative not only enhances employee morale but also supports the overall mission of improving service quality and delivering exceptional public transport experiences. Share this… Facebook Line Twitter Pinterest