Terms and Conditions for TCL Ticket Usage

1. Invalid Tickets: Any ticket that has been altered, erased, or crossed out is invalid and cannot be used for travel.

2. Advance Ticket Purchase:

   • Tickets can be purchased up to 60 days in advance (or 90 days during major holidays).
   • Tickets can be rescheduled once within 30 days of the original travel date.
     
     

3. Rescheduling Tickets:

   • Passengers must request rescheduling at least 3 hours before departure.
   • Failure to reschedule in time will result in forfeiture of the ticket.
   • Once rescheduled, the ticket cannot be refunded.
     
     

4. Ticket Refund:

   • Refunds must be requested at least 3 hours before departure.
   • Failure to meet the deadline will result in forfeiture of the refund.
     
     

5. Travel Compliance: Passengers must board according to the date, time, and platform number printed on the ticket.

6. Phone Reservations: Passengers must confirm reservations and issue tickets at least 6 hours before departure.

7. Baggage Allowance:

   • Each passenger may carry up to 2 pieces of luggage, with a combined weight limit of 20 kilograms.
     
     

8. Liability for Baggage:

   • TCL is responsible only for checked baggage with an attached claim tag, up to a maximum value of 1,000 THB.
   • TCL is not responsible for loss or damage to valuables carried on board, items stored in overhead compartments, or left inside the bus.
     
     

9. Discount Eligibility: Passengers eligible for fare discounts must present valid identification or documents at the time of ticket purchase.

10. Round-Trip Discount: Passengers purchasing round-trip tickets receive a 10% discount.

    • If any leg of the journey is canceled, the discount will be revoked entirely.
      
      

11. Multiple Discount Eligibility: Passengers eligible for multiple fare discounts may only apply the highest discount.

12. International Travel: Conditions regarding ticket rescheduling, cancellation, fare discounts, and baggage fees do not apply to international travel.

13. Passenger Insurance: Coverage of up to 300,000 THB per seat.
    
    

For inquiries or further information, please contact TCL Call Center 1490, available 24/7.