{"id":10757,"date":"2024-12-19T14:46:50","date_gmt":"2024-12-19T07:46:50","guid":{"rendered":"https:\/\/transport.co.th\/home\/?p=10757"},"modified":"2024-12-27T10:06:06","modified_gmt":"2024-12-27T03:06:06","slug":"privacy-policy-privacy-notice","status":"publish","type":"post","link":"https:\/\/transport.co.th\/home\/en\/about-tcl\/2024\/12\/19\/privacy-policy-privacy-notice\/","title":{"rendered":"Privacy Policy (Privacy Notice)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10757\" class=\"elementor elementor-10757\" data-elementor-settings=\"{&quot;ha_cmc_init_switcher&quot;:&quot;no&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-da38394 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-parent\" data-id=\"da38394\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d722f7a e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"d722f7a\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t<div class=\"elementor-element elementor-element-cd06537 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no e-con e-child\" data-id=\"cd06537\" data-element_type=\"container\" data-settings=\"{&quot;_ha_eqh_enable&quot;:false}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-56cddb0 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-wpr-post-title\" data-id=\"56cddb0\" data-element_type=\"widget\" data-widget_type=\"wpr-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"wpr-post-title\">Privacy Policy (Privacy Notice)<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cbd37d wpr-post-info-align-right exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-wpr-post-info\" data-id=\"4cbd37d\" data-element_type=\"widget\" data-widget_type=\"wpr-post-info.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<ul class=\"wpr-post-info wpr-post-info-vertical\"><li class=\"wpr-post-info-date\"><span>19 \u0e18\u0e31\u0e19\u0e27\u0e32\u0e04\u0e21 2024<\/span><\/li><\/ul>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17dac5c exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-text-editor\" data-id=\"17dac5c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><span style=\"font-size: 16px;\"><strong>Privacy Notice<\/strong><\/span><\/h3><p>This <strong>Privacy Notice<\/strong> (&#8220;Notice&#8221;) is designed to inform and help you, as a user of <strong>Transport Co., Ltd.<\/strong> (\u201cTCL\u201d or \u201cwe\u201d), understand the <strong>collection, use, and disclosure<\/strong> (\u201cprocessing\u201d) of your <strong>personal data<\/strong>. TCL operates as a <strong>data controller<\/strong> or <strong>data processor<\/strong>, depending on the context, and processes your personal data for purposes described in this document.<\/p><hr \/><h3><span style=\"font-size: 16px;\"><strong>TCL\u2019s Business Operations<\/strong><\/span><\/h3><p>TCL operates passenger transport services:<\/p><ol><li><strong>Company-operated buses<\/strong> between Bangkok and other provinces.<\/li><li><strong>Private joint-operated buses<\/strong> on routes licensed by TCL.<\/li><li><strong>Bus terminals<\/strong>.<\/li><li><strong>Parcel delivery services<\/strong>.<br \/><br \/><\/li><\/ol><hr \/><h3><span style=\"font-size: 16px;\"><strong>1. Legal Basis for Processing Personal Data<\/strong><\/span><\/h3><h4><span style=\"font-size: 16px;\"><strong>1.1 TCL processes personal data under the following legal bases:<\/strong><\/span><\/h4><ul><li><strong>Contractual necessity<\/strong>: To fulfill contracts, including employment, service agreements, MOUs, or other agreements.<\/li><li><strong>Prevention of harm<\/strong>: To prevent or mitigate harm to life, body, or health (e.g., using applications to monitor diseases as part of government policies).<\/li><li><strong>Legal obligations<\/strong>: To comply with legal requirements, such as collecting computer traffic data under the <strong>Computer Crimes Act B.E. 2560<\/strong>, the <strong>Official Information Act B.E. 2540<\/strong>, tax laws, or court orders.<\/li><li><strong>Public interest or state authority<\/strong>: To perform tasks in the public interest under laws like the <strong>Digital Government Administration and Services Act B.E. 2562<\/strong> and related regulations.<\/li><li><strong>Legitimate interests<\/strong>: To ensure TCL\u2019s or others\u2019 legitimate interests, such as maintaining <strong>facility security<\/strong> or processing personal data for internal operations.<\/li><\/ul><h4><span style=\"font-size: 16px;\"><strong>1.2 TCL collects personal data under Section 26 without explicit consent in cases including:<\/strong><\/span><\/h4><ul><li><strong>Emergency medical care<\/strong>: Collecting patient information from family members for unconscious patients.<\/li><li><strong>Disease control<\/strong>: Collecting COVID-19 symptoms data for public health purposes under the <strong>Communicable Disease Act<\/strong>.<br \/><br \/><\/li><\/ul><hr \/><h3><span style=\"font-size: 16px;\"><strong>2. Purposes for Collecting Personal Data<\/strong><\/span><\/h3><p>TCL processes your personal data for the following purposes:<\/p><ol><li>To carry out <strong>public interest tasks<\/strong> assigned to TCL or fulfill legal obligations.<\/li><li>To provide and manage TCL\u2019s services under contracts or TCL\u2019s mission.<\/li><li>To conduct TCL transactions.<\/li><li>To monitor, manage, and improve services for your convenience and satisfaction.<\/li><li>To store and update relevant information and documents about you.<\/li><li>To maintain records of data processing activities as required by law.<\/li><li>To analyze data and resolve <strong>service-related issues<\/strong>.<\/li><li>To <strong>prevent, detect, and investigate fraud<\/strong>, security breaches, or illegal actions that may harm TCL or data subjects.<\/li><li>To verify and authenticate your identity when using TCL services or exercising your legal rights.<\/li><li>To <strong>improve and develop<\/strong> the quality of TCL\u2019s products and services.<\/li><li>To send notifications, confirmations, and updates.<\/li><li>To prepare and deliver necessary documents or information.<\/li><li>To verify identity, prevent spam, or detect unauthorized or illegal activities.<\/li><li>To monitor and analyze how users access and use TCL\u2019s services for research and analysis.<\/li><li>To ensure TCL\u2019s or other entities\u2019 legitimate interests related to TCL operations.<\/li><li>To <strong>prevent or stop harm<\/strong> to life, body, or health, including disease monitoring.<\/li><li>To prepare <strong>historical records<\/strong>, conduct research, or perform statistics-related tasks assigned to TCL.<\/li><li>To comply with laws, regulations, court orders, or exercise TCL\u2019s legal rights.<br \/><br \/><\/li><\/ol><hr \/><h3><span style=\"font-size: 16px;\"><strong>3. Personal Data Collected and Used<\/strong><\/span><\/h3><p>To achieve the purposes outlined in <strong>Section 2<\/strong>, TCL collects the following personal data:<\/p><h4><span style=\"font-size: 16px;\"><strong>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 3.1 Sources and Types of Personal Data Collected<\/strong><\/span><\/h4><table width=\"936\"><tbody><tr><td style=\"text-align: center;\" width=\"360\"><strong>Sources\/Methods of Data Collection<\/strong><\/td><td style=\"text-align: center;\" width=\"576\">\u00a0<strong>Types of Personal Data Collected<\/strong><\/td><\/tr><tr><td width=\"360\"><strong>1. Direct collection from you<\/strong> through registration forms, applications, surveys, or interview processes<\/td><td width=\"576\">Examples: Name, surname, phone number, photo, ID card number, address, video clips, employee ID, email, bank account number<\/td><\/tr><tr><td width=\"360\">2. Use of technology to monitor or track your usage behavior<\/td><td width=\"576\">Examples: Cookie data, IP address, application logging, device ID, browsing history<\/td><\/tr><tr><td width=\"360\">3. Collection from other sources<\/td><td width=\"576\">Examples: Information collected from websites such as <strong><a href=\"http:\/\/www.transport.co.th\" target=\"_new\" rel=\"noopener\">www.transport.co.th<\/a><\/strong><\/td><\/tr><\/tbody><\/table><p><strong> \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 3.2 Purpose of use of personal data<\/strong><\/p><table width=\"936\"><tbody><tr><td width=\"360\"><strong>Purpose of Data Usage<\/strong><\/td><td width=\"576\"><strong>Types of Personal Data Used<\/strong><\/td><\/tr><tr><td width=\"360\">1. For registration purposes, identity verification, and service application<\/td><td width=\"576\">&#8211; Specific personal data such as title, first name, last name, nickname, signature, ID card number, nationality, passport number, house registration, business license number (for specific professions), social security number, etc.<\/td><\/tr><tr><td width=\"360\"><strong>2. For government welfare arrangements<\/strong> (e.g., military personnel, elderly individuals)<\/td><td width=\"576\">&#8211; Examples: Name, surname, phone number, ID card number, physical condition<\/td><\/tr><tr><td width=\"360\">3. For public relations, activities, and various programs<\/td><td width=\"576\">&#8211; Examples: Name, surname, phone number, ID card number<\/td><\/tr><\/tbody><\/table><h3><span style=\"font-size: 16px;\">4. <strong>Disclosure of Your Personal Data<\/strong><\/span><\/h3><p>We disclose your personal data to individuals or entities as follows:<\/p><ul><li><strong>4.1<\/strong> Government agencies or authorities to which <strong>TCL<\/strong> must disclose data for legal purposes or other significant public benefit objectives.<\/li><li><strong>4.2<\/strong> Business partners to facilitate the provision of services.<\/li><li><strong>4.3<\/strong> Public disclosure of basic data only when necessary, such as through <strong>TCL<\/strong>\u2019s website, bulletin boards, or announcements via social media.<\/li><\/ul><hr \/><h3><span style=\"font-size: 16px;\">5. <strong>Your Rights Under the Personal Data Protection Act B.E. 2562<\/strong><\/span><\/h3><p>The <strong>Personal Data Protection Act B.E. 2562<\/strong> aims to give you greater control over your personal data. You can exercise the following rights once the relevant provisions take effect:<\/p><p><strong>5.1<\/strong> Right to Access: You have the right to access, obtain copies, and request the disclosure of the source of your personal data, except where we are legally entitled to refuse (e.g., court orders or cases where disclosure may harm others&#8217; rights and freedoms).<\/p><p><strong>5.2<\/strong> Right to Rectify: You can request corrections or updates to ensure the data is accurate, complete, and up to date.<\/p><p><strong>5.3<\/strong> Right to Restrict Processing: You may request restriction of data use in the following cases:<\/p><ul><li><strong>5.3.1<\/strong> When verifying the accuracy of your data upon your request.<\/li><li><strong>5.3.2<\/strong> When your data has been unlawfully collected, used, or disclosed.<\/li><li><strong>5.3.3<\/strong> When the data is no longer needed, but you wish to retain it for legal purposes.<\/li><li><strong>5.3.4<\/strong> When verifying the legitimacy of data collection or use following your objection.<\/li><\/ul><p><strong>5.4<\/strong> Right to Object: You may object to the collection, use, or disclosure of your data, except where we have legitimate legal grounds to refuse (e.g., for public benefit, legal claims, or to perform legal duties).<\/p><hr \/><h3><span style=\"font-size: 16px;\">6. <strong>Retention Period for Personal Data<\/strong><\/span><\/h3><p>We retain your personal data for up to <strong>10 years<\/strong> or as instructed by authorities, starting from the termination of the relationship or last contact with <strong>TCL<\/strong>. Data may be retained longer where permitted by law.<\/p><p>Once the retention period ends, we will:<\/p><ul><li><strong>Delete or destroy<\/strong> the data when it is no longer needed.<\/li><li><strong>Anonymize<\/strong> the data for statistical analysis, performance improvement, or significant public benefit.<\/li><\/ul><hr \/><h3><span style=\"font-size: 16px;\">7. <strong>Security Measures for Personal Data<\/strong><\/span><\/h3><p>We implement appropriate technical and administrative measures to secure your data against loss, unauthorized access, destruction, alteration, or disclosure. These measures align with our <strong>Information Security Policy<\/strong> to ensure:<\/p><ul><li><strong>Confidentiality:<\/strong> Protect data from unauthorized access.<\/li><li><strong>Integrity:<\/strong> Ensure data accuracy and completeness.<\/li><li><strong>Availability:<\/strong> Ensure data remains accessible when required.<\/li><\/ul><p>We periodically review this policy and relevant guidelines to maintain data security.<\/p><hr \/><h3><span style=\"font-size: 16px;\">8. <strong>Participation of Data Subjects<\/strong><\/span><\/h3><p>We will only disclose personal data upon request from the data subject, heirs, legal representatives, guardians, or custodians. Requests can be submitted via <strong>E-mail<\/strong>: <code>pdpa@transport.co.th<\/code>.<\/p><p>If you object to data collection, accuracy, or specific actions, we will record your objection as evidence.<br \/>However, we may decline certain requests where permitted by law or if the data has already been anonymized.<\/p><hr \/><h3><span style=\"font-size: 16px;\">9. <strong>Responsibility for Processing Personal Data<\/strong><\/span><\/h3><p>We restrict access to personal data only to authorized personnel responsible for collecting, using, and disclosing such data. All personnel must strictly comply with this declaration.<\/p><hr \/><h3><span style=\"font-size: 16px;\">10. <strong>Amendments to This Privacy Notice<\/strong><\/span><\/h3><p>We may update or amend this notice as deemed appropriate and will notify you through <strong><a href=\"http:\/\/www.transport.co.th\" target=\"_new\" rel=\"noopener\">www.transport.co.th<\/a><\/strong> with the latest version&#8217;s effective date.<\/p><p>We recommend reviewing this notice regularly. Continued use of services after updates will be deemed as acceptance of the amended terms. If you disagree with any changes, please discontinue use and contact us.<\/p><hr \/><h3><span style=\"font-size: 16px;\">11. <strong>Contact Information<\/strong><\/span><\/h3><p>For questions or concerns about this notice, you may contact:<\/p><ul><li><strong>Data Protection Officer (DPO)<\/strong><\/li><li><strong>Name:<\/strong> Transport Co., Ltd. (<strong>TCL<\/strong>)<\/li><li><strong>Address:<\/strong><br \/>4th Floor, Bangkok Bus Terminal (Chatuchak),<br \/>999 Kamphaeng Phet 2 Road,<br \/>Chatuchak District, Bangkok 10900<\/li><li><strong>Contact Channels:<\/strong><ul><li><strong>E-mail:<\/strong> <code>pdpa@transport.co.th<\/code><\/li><li><strong>Line ID:<\/strong> <code>@tcl99<\/code><\/li><\/ul><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9531147 exad-sticky-section-no exad-glass-effect-no elementor-widget elementor-widget-html\" data-id=\"9531147\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Privacy Policy (Privacy Notice) 19 \u0e18\u0e31\u0e19\u0e27\u0e32\u0e04\u0e21 2024 Privacy Notice This Privacy Notice (&#8220;Notice&#8221;) is designed to inform and help you, as a user of Transport Co., Ltd. (\u201cTCL\u201d or \u201cwe\u201d), understand the collection, use, and disclosure (\u201cprocessing\u201d) of your personal data. TCL operates as a data controller or data processor, depending on the context, and processes your personal data for purposes described in this document. TCL\u2019s Business Operations TCL operates passenger transport services: Company-operated buses between Bangkok and other provinces. Private joint-operated buses on routes licensed by TCL. Bus terminals. Parcel delivery services. 1. Legal Basis for Processing Personal Data 1.1 TCL processes personal data under the following legal bases: Contractual necessity: To fulfill contracts, including employment, service agreements, MOUs, or other agreements. Prevention of harm: To prevent or mitigate harm to life, body, or health (e.g., using applications to monitor diseases a<\/p>\n","protected":false},"author":3,"featured_media":8611,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1229,1243],"tags":[],"post_folder":[1245],"class_list":["post-10757","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-about-tcl","category-privacy-policy-and-terms"],"rttpg_featured_image_url":{"full":["https:\/\/transport.co.th\/home\/wp-content\/uploads\/2024\/12\/Privacy-Notice_a801e061e3ed883004047d84a4864a43.png",200,120,false],"landscape":["https:\/\/transport.co.th\/home\/wp-content\/uploads\/2024\/12\/Privacy-Notice_a801e061e3ed883004047d84a4864a43.png",200,120,false],"portraits":["https:\/\/transport.co.th\/home\/wp-content\/uploads\/2024\/12\/Privacy-Notice_a801e061e3ed883004047d84a4864a43.png",200,120,false],"thumbnail":["https:\/\/transport.co.th\/home\/wp-content\/uploads\/2024\/12\/Privacy-Notice_a801e061e3ed883004047d84a4864a43-150x120.png",150,120,true],"medium":["https:\/\/transport.co.th\/home\/wp-content\/uploads\/2024\/12\/Privacy-Notice_a801e061e3ed883004047d84a4864a43.png",200,120,false],"large":["https:\/\/transport.co.th\/home\/wp-content\/uploads\/2024\/12\/Privacy-Notice_a801e061e3ed883004047d84a4864a43.png",200,120,false],"1536x1536":["https:\/\/transport.co.th\/home\/wp-content\/uploads\/2024\/12\/Privacy-Notice_a801e061e3ed883004047d84a4864a43.png",200,120,false],"2048x2048":["https:\/\/transport.co.th\/home\/wp-content\/uploads\/2024\/12\/Privacy-Notice_a801e061e3ed883004047d84a4864a43.png",200,120,false],"woocommerce_thumbnail":["https:\/\/transport.co.th\/home\/wp-content\/uploads\/2024\/12\/Privacy-Notice_a801e061e3ed883004047d84a4864a43.png",200,120,false],"woocommerce_single":["https:\/\/transport.co.th\/home\/wp-content\/uploads\/2024\/12\/Privacy-Notice_a801e061e3ed883004047d84a4864a43.png",200,120,false],"woocommerce_gallery_thumbnail":["https:\/\/transport.co.th\/home\/wp-content\/uploads\/2024\/12\/Privacy-Notice_a801e061e3ed883004047d84a4864a43-100x100.png",100,100,true]},"rttpg_author":{"display_name":"Pom","author_link":"https:\/\/transport.co.th\/home\/author\/pom\/"},"rttpg_comment":0,"rttpg_category":"<a href=\"https:\/\/transport.co.th\/home\/en\/category\/about-tcl\/\" rel=\"category tag\">About TCL.<\/a> <a href=\"https:\/\/transport.co.th\/home\/en\/category\/about-tcl\/privacy-policy-and-terms\/\" rel=\"category tag\">Privacy Policy and Terms<\/a>","rttpg_excerpt":"Privacy Policy (Privacy Notice) 19 \u0e18\u0e31\u0e19\u0e27\u0e32\u0e04\u0e21 2024 Privacy&hellip;","_links":{"self":[{"href":"https:\/\/transport.co.th\/home\/wp-json\/wp\/v2\/posts\/10757","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/transport.co.th\/home\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/transport.co.th\/home\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/transport.co.th\/home\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/transport.co.th\/home\/wp-json\/wp\/v2\/comments?post=10757"}],"version-history":[{"count":0,"href":"https:\/\/transport.co.th\/home\/wp-json\/wp\/v2\/posts\/10757\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/transport.co.th\/home\/wp-json\/wp\/v2\/media\/8611"}],"wp:attachment":[{"href":"https:\/\/transport.co.th\/home\/wp-json\/wp\/v2\/media?parent=10757"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/transport.co.th\/home\/wp-json\/wp\/v2\/categories?post=10757"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/transport.co.th\/home\/wp-json\/wp\/v2\/tags?post=10757"},{"taxonomy":"post_folder","embeddable":true,"href":"https:\/\/transport.co.th\/home\/wp-json\/wp\/v2\/post_folder?post=10757"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}