TCL. News – บริษัท ขนส่ง จำกัดhttps://transport.co.th/homeSat, 11 Jan 2025 14:51:20 +0000en-GBhourly1https://wordpress.org/?v=6.8.5https://transport.co.th/home/wp-content/uploads/2024/11/cropped-The_Transport_Company_Limited_Logo-32x32.pngTCL. News – บริษัท ขนส่ง จำกัดhttps://transport.co.th/home3232 Guide for Customerhttps://transport.co.th/home/en/tcl-news/2024/12/18/guide-for-customer/?utm_source=rss&utm_medium=rss&utm_campaign=guide-for-customerhttps://transport.co.th/home/en/tcl-news/2024/12/18/guide-for-customer/#respondWed, 18 Dec 2024 01:53:50 +0000https://transport.co.th/home/?p=10060
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]]>https://transport.co.th/home/en/tcl-news/2024/12/18/guide-for-customer/feed/0About TCL. Serviceshttps://transport.co.th/home/en/tcl-news/2024/12/18/about-tcl-services/?utm_source=rss&utm_medium=rss&utm_campaign=about-tcl-serviceshttps://transport.co.th/home/en/tcl-news/2024/12/18/about-tcl-services/#respondWed, 18 Dec 2024 01:51:26 +0000https://transport.co.th/home/?p=10058

Terms and Conditions for TCL Ticket Usage

  1. Invalid Tickets: Any ticket that has been altered, erased, or crossed out is invalid and cannot be used for travel.

  2. Advance Ticket Purchase:

    • Tickets can be purchased up to 60 days in advance (or 90 days during major holidays).
    • Tickets can be rescheduled once within 30 days of the original travel date.

  3. Rescheduling Tickets:

    • Passengers must request rescheduling at least 3 hours before departure.
    • Failure to reschedule in time will result in forfeiture of the ticket.
    • Once rescheduled, the ticket cannot be refunded.

  4. Ticket Refund:

    • Refunds must be requested at least 3 hours before departure.
    • Failure to meet the deadline will result in forfeiture of the refund.

  5. Travel Compliance: Passengers must board according to the date, time, and platform number printed on the ticket.

  6. Phone Reservations: Passengers must confirm reservations and issue tickets at least 6 hours before departure.

  7. Baggage Allowance:

    • Each passenger may carry up to 2 pieces of luggage, with a combined weight limit of 20 kilograms.

  8. Liability for Baggage:

    • TCL is responsible only for checked baggage with an attached claim tag, up to a maximum value of 1,000 THB.
    • TCL is not responsible for loss or damage to valuables carried on board, items stored in overhead compartments, or left inside the bus.

  9. Discount Eligibility: Passengers eligible for fare discounts must present valid identification or documents at the time of ticket purchase.

  10. Round-Trip Discount: Passengers purchasing round-trip tickets receive a 10% discount.

    • If any leg of the journey is canceled, the discount will be revoked entirely.

  11. Multiple Discount Eligibility: Passengers eligible for multiple fare discounts may only apply the highest discount.

  12. International Travel: Conditions regarding ticket rescheduling, cancellation, fare discounts, and baggage fees do not apply to international travel.

  13. Passenger Insurance: Coverage of up to 300,000 THB per seat.

For inquiries or further information, please contact TCL Call Center 1490, available 24/7.

]]>https://transport.co.th/home/en/tcl-news/2024/12/18/about-tcl-services/feed/0TCL Clubcard Membership Cardhttps://transport.co.th/home/en/tcl-news/benefits-from-the-transport-company/2024/12/18/tcl-clubcard-membership-card/?utm_source=rss&utm_medium=rss&utm_campaign=tcl-clubcard-membership-cardhttps://transport.co.th/home/en/tcl-news/benefits-from-the-transport-company/2024/12/18/tcl-clubcard-membership-card/#respondWed, 18 Dec 2024 01:45:32 +0000https://transport.co.th/home/?p=10056

TCL Clubcard Membership Criteria and Qualifications

  1. Applicants must be Thai nationals.
  2. Applicants must be 15 years of age or older.
  3. Membership card is valid for 2 years from the date of registration.
  4. Membership registration is available at all TCL ticket counters nationwide.
  5. Membership Fees:
    • No registration fee for TCL Clubcard.
    • Free renewal upon card expiration.

TCL Clubcard Terms and Benefits

  1. Present your membership card, membership number, ID card number, or phone number at any TCL ticket counter.
  2. Enjoy a 5% discount on ticket fares for all domestic routes and bus standards immediately upon registration.
  3. Earn 1 point for every 10 THB spent (applicable for domestic routes only).
  4. To redeem points, members must present their membership card, ID card, or a valid identification document.
  5. Check your accumulated points at:
    • All TCL ticket counters.
    • Marketing and Customer Relations Office at 02-537-8737.

  6. Points can be redeemed for fare discounts or promotional items based on company terms and conditions.
  7. If multiple fare discounts apply, members must choose one discount, but points accumulation remains unaffected.
  8. Fare discounts (Clause 1) are limited to 1 seat per trip per day.
  9. Members can accumulate points for all tickets issued in a single transaction.

Note: TCL reserves the right to change benefits, promotional items, terms, and conditions, or revoke membership without prior notice.

For more information, visit any TCL ticket counter or call TCL Customer Relations at 02-537-8737.

 
 
]]>https://transport.co.th/home/en/tcl-news/benefits-from-the-transport-company/2024/12/18/tcl-clubcard-membership-card/feed/0Benefits from the Transport Companyhttps://transport.co.th/home/en/tcl-news/2024/12/18/benefits-from-the-transport-company/?utm_source=rss&utm_medium=rss&utm_campaign=benefits-from-the-transport-companyhttps://transport.co.th/home/en/tcl-news/2024/12/18/benefits-from-the-transport-company/#respondWed, 18 Dec 2024 01:41:31 +0000https://transport.co.th/home/?p=10054
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TCL Clubcard Membership Card

18 December 2024 Benefits from the Transport Company
TCL Clubcard Membership Criteria and Qualifications Applicants must be Thai nationals. Applicants must be 15 years of age or older. Membership card is valid for 2 years from the date of registration. Membership registration is available at all TCL ticket counters nationwide. Membership Fees: No registration fee for TCL Clubcard. Free renewal upon card expiration. TCL Clubcard Terms and Benefits Present your membership card, membership number, ID card number, or phone number at any TCL ticket...
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]]>https://transport.co.th/home/en/tcl-news/2024/12/18/benefits-from-the-transport-company/feed/0The Transport Company Limited presented awards for the project honoring good and outstanding people to 24 employees who performed good deeds.https://transport.co.th/home/en/tcl-news/annual-activity-photos/2024/12/17/the-transport-company-limited-presented-awards-for-the-project-honoring-good-and-outstanding-people-to-24-employees-who-performed-good-deeds/?utm_source=rss&utm_medium=rss&utm_campaign=the-transport-company-limited-presented-awards-for-the-project-honoring-good-and-outstanding-people-to-24-employees-who-performed-good-deedshttps://transport.co.th/home/en/tcl-news/annual-activity-photos/2024/12/17/the-transport-company-limited-presented-awards-for-the-project-honoring-good-and-outstanding-people-to-24-employees-who-performed-good-deeds/#respondTue, 17 Dec 2024 09:06:26 +0000https://transport.co.th/home/?p=10041
The Transport Company Limited presented awards for the project honoring good and outstanding people to 24 employees who performed good deeds.
  • 17 December 2024
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Dr. Sanlak Panwattanalikit, President of Transport Co., Ltd. (TCL.), Chairs Award Ceremony for “Outstanding Employees” for Fiscal Year 2021

Dr. Sanlak Panwattanalikit, Managing Director of Transport Co., Ltd. (TCL.), presided over the award ceremony to present certificates of recognition and cash rewards to 24 outstanding employees in the “Outstanding Employees Program” for Fiscal Year 2021. The event honored drivers, service staff, and receptionists who were selected based on predefined criteria. The ceremony took place at the 5th Floor Conference Room, Bangkok Bus Terminal (Chatuchak).


Purpose of the Program:

The “Outstanding Employees Program” was organized by the Bus Operations Division to:

  1. Promote service excellence and encourage continuous self-improvement among onboard staff.
  2. Serve as motivation and recognition for employees who exemplify excellence and serve as role models.
  3. Inspire all staff to work with honesty, integrity, and transparency, aligning with TCL.’s organizational culture.

This initiative not only enhances employee morale but also supports the overall mission of improving service quality and delivering exceptional public transport experiences.

]]>https://transport.co.th/home/en/tcl-news/annual-activity-photos/2024/12/17/the-transport-company-limited-presented-awards-for-the-project-honoring-good-and-outstanding-people-to-24-employees-who-performed-good-deeds/feed/0The Transport Company Limited organized the Big Cleaning Day “Smart & Safety Station” activity to clean stations nationwide, emphasizing the use of the 4 ready measures: ready stations, ready staff, ready buses, ready services, to build confidence among service users, confident in using public transportation safely and far from COVID-1.https://transport.co.th/home/en/tcl-news/annual-activity-photos/2024/12/17/the-transport-company-limited-organized-the-big-cleaning-day-smart-safety-station-activity-to-clean-stations-nationwide-emphasizing-the-use-of-the-4-ready-measures-ready-stat/?utm_source=rss&utm_medium=rss&utm_campaign=the-transport-company-limited-organized-the-big-cleaning-day-smart-safety-station-activity-to-clean-stations-nationwide-emphasizing-the-use-of-the-4-ready-measures-ready-stathttps://transport.co.th/home/en/tcl-news/annual-activity-photos/2024/12/17/the-transport-company-limited-organized-the-big-cleaning-day-smart-safety-station-activity-to-clean-stations-nationwide-emphasizing-the-use-of-the-4-ready-measures-ready-stat/#respondTue, 17 Dec 2024 09:04:34 +0000https://transport.co.th/home/?p=10039
The Transport Company Limited organized the Big Cleaning Day “Smart & Safety Station” activity to clean stations nationwide, emphasizing the use of the 4 ready measures: ready stations, ready staff, ready buses, ready services, to build confidence among service users, confident in using public transportation safely and far from COVID-1.
  • 17 December 2024
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TCL. Launches “Big Cleaning Day: Smart & Safety Station” to Enhance Service Standards and Passenger Confidence

Dr. Piang-Or Laohavilai, Vice Chairman of Transport Co., Ltd. (TCL.), presided over the launch of “TCL. Big Cleaning Day: Smart & Safety Station”, with participation from Dr. Sanlak Panwattanalikit, TCL. Managing Director, Dr. Jadej Thammatacharee, Secretary-General of the National Health Security Office (NHSO), along with TCL. and NHSO executives. The event took place at the Bangkok Bus Terminal (Chatuchak) on Kamphaeng Phet 2 Road, Chatuchak District, Bangkok.

Purpose of the Initiative

Dr. Sanlak Panwattanalikit stated that the Big Cleaning Day initiative aims to:

  1. Enhance service readiness to support increased passenger travel during Thailand’s reopening and the upcoming New Year festival.
  2. Align with the directives of Mr. Saksayam Chidchob, Minister of Transport, to strengthen:
    • COVID-19 prevention measures
    • Passenger safety protocols
    • Service efficiency

Since the onset of COVID-19, TCL. has strictly adhered to public health measures to control the pandemic and ensure confidence among passengers. This initiative follows the detection of Thailand’s first Omicron variant case, reinforcing TCL.’s commitment to safeguarding public health.

4 Readiness Measures

The Big Cleaning Day: Smart & Safety Station was conducted under the 4 readiness measures across all four Bangkok bus terminals (Chatuchak, Ekkamai, Southern Bus Terminal (Sai Tai Mai), and Pinklao) and TCL. bus stations nationwide:

  1. Station Readiness
  2. Staff Readiness
  3. Bus Readiness
  4. Service Readiness

These efforts comply with public health measures to prevent the spread of COVID-19 and align with the company’s policy to prioritize safety and service quality during Thailand’s reopening and the extended holidays in December through the New Year 2022 period.

Health and Safety Certification

TCL. has been awarded the Amazing Thailand Safety and Health Administration (SHA) and SHA Plus certifications by the Tourism Authority of Thailand (TAT). Passengers can be confident in TCL.’s adherence to public health and safety standards across its:

  • Staff
  • Buses
  • Stations

     

Ticket Booking Information

Passengers can book TCL. tickets in advance via:

For more information, contact TCL. Call Center 1490, available 24/7.

]]>https://transport.co.th/home/en/tcl-news/annual-activity-photos/2024/12/17/the-transport-company-limited-organized-the-big-cleaning-day-smart-safety-station-activity-to-clean-stations-nationwide-emphasizing-the-use-of-the-4-ready-measures-ready-stat/feed/0The Transport Company Limited joins in expressing congratulations on the occasion of the anniversary of the Comptroller General’s Department and the Public Debt Management Office.https://transport.co.th/home/en/tcl-news/annual-activity-photos/2024/12/17/the-transport-company-limited-joins-in-expressing-congratulations-on-the-occasion-of-the-anniversary-of-the-comptroller-generals-department-and-the-public-debt-management-office/?utm_source=rss&utm_medium=rss&utm_campaign=the-transport-company-limited-joins-in-expressing-congratulations-on-the-occasion-of-the-anniversary-of-the-comptroller-generals-department-and-the-public-debt-management-officehttps://transport.co.th/home/en/tcl-news/annual-activity-photos/2024/12/17/the-transport-company-limited-joins-in-expressing-congratulations-on-the-occasion-of-the-anniversary-of-the-comptroller-generals-department-and-the-public-debt-management-office/#respondTue, 17 Dec 2024 09:01:40 +0000https://transport.co.th/home/?p=10036

     

TCL. Celebrates Anniversaries of Comptroller General’s Department and Public Debt Management Office with Donations

Mr. Krai-rerk Aruncha, Assistant Managing Director of Administration at Transport Co., Ltd. (TCL.), extended congratulations on the occasion of the 132nd anniversary of the Comptroller General’s Department. TCL. also contributed a donation to the Welfare Fund of the Comptroller General’s Department, with Ms. Kulaya Tantitemit, Director-General of the Comptroller General’s Department, receiving the donation at the department’s headquarters.

On the same day, Mr. Krai-rerk also attended the celebration of the 20th anniversary of the Public Debt Management Office. TCL. made a donation to the Welfare Fund of the Public Debt Management Office, received by Ms. Patricia Mongkhonvanit, Director-General of the Public Debt Management Office, at Vayupak 4 Conference Room, 4th Floor, Ministry of Finance Building.

These contributions reflect TCL.’s commitment to supporting government agencies and their welfare initiatives as part of fostering cooperation and mutual development.

]]>https://transport.co.th/home/en/tcl-news/annual-activity-photos/2024/12/17/the-transport-company-limited-joins-in-expressing-congratulations-on-the-occasion-of-the-anniversary-of-the-comptroller-generals-department-and-the-public-debt-management-office/feed/0The Transport Company of Thailand visited Kanchanaburi Bus Terminal to inspect the area.https://transport.co.th/home/en/tcl-news/annual-activity-photos/2024/12/17/the-transport-company-of-thailand-visited-kanchanaburi-bus-terminal-to-inspect-the-area/?utm_source=rss&utm_medium=rss&utm_campaign=the-transport-company-of-thailand-visited-kanchanaburi-bus-terminal-to-inspect-the-areahttps://transport.co.th/home/en/tcl-news/annual-activity-photos/2024/12/17/the-transport-company-of-thailand-visited-kanchanaburi-bus-terminal-to-inspect-the-area/#respondTue, 17 Dec 2024 08:59:22 +0000https://transport.co.th/home/?p=10028
The Transport Company of Thailand visited Kanchanaburi Bus Terminal to inspect the area.
  • 17 December 2024
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TCL. Managing Director Inspects Passenger Services During Long Weekend (Oct 13-16) and Promotes New Route: Bangkok – Three Pagodas Pass

Dr. Sanlak Panwattanalikit, Managing Director of Transport Co., Ltd. (TCL.), visited Kanchanaburi Bus Terminal to monitor operations and encourage staff during the long weekend of October 13-16, 2022. He emphasized ensuring passenger convenience and safety, in alignment with the policies of Mr. Saksayam Chidchob, Minister of Transport. Additionally, Dr. Sanlak urged the terminal staff to promote TCL.’s parcel delivery services to passengers.

New Route: Bangkok – Three Pagodas Pass

TCL. has launched the Bangkok – Three Pagodas Pass route, served by First-Class air-conditioned buses (Standard M.1 (B)) with the following schedule:

  • Departures from Bangkok (Mo Chit 2): 06:30 AM
  • Departures from Three Pagodas Pass: 08:00 AM
  • Fare: 347 THB
  • Trips per day: 2 round trips

Contact Information:

For travel inquiries, passengers can contact:

  • Kanchanaburi Bus Terminal: 034-518-987
  • TCL. Call Center 1490 (available 24/7).

Minister of Transport’s Visit to Kanchanaburi

On the same day, Dr. Sanlak welcomed Mr. Saksayam Chidchob, Minister of Transport, and other executives from the Ministry of Transport during their visit to Kanchanaburi. The visit focused on monitoring key infrastructure projects aimed at enhancing transport networks, boosting tourism, and supporting the national economy.

This initiative highlights TCL.’s ongoing efforts to provide reliable transport services, improve connectivity, and support regional development.

]]>https://transport.co.th/home/en/tcl-news/annual-activity-photos/2024/12/17/the-transport-company-of-thailand-visited-kanchanaburi-bus-terminal-to-inspect-the-area/feed/0The Subcommittee for Service Development of the Transport Company Limited (TCL.) visited the bus station in Nakhon Si Thammarat Province.https://transport.co.th/home/en/tcl-news/annual-activity-photos/2024/12/17/the-subcommittee-for-service-development-of-the-transport-company-limited-bks-visited-the-bus-station-in-nakhon-si-thammarat-province/?utm_source=rss&utm_medium=rss&utm_campaign=the-subcommittee-for-service-development-of-the-transport-company-limited-bks-visited-the-bus-station-in-nakhon-si-thammarat-provincehttps://transport.co.th/home/en/tcl-news/annual-activity-photos/2024/12/17/the-subcommittee-for-service-development-of-the-transport-company-limited-bks-visited-the-bus-station-in-nakhon-si-thammarat-province/#respondTue, 17 Dec 2024 08:57:08 +0000https://transport.co.th/home/?p=10017
The Subcommittee for Service Development of the Transport Company Limited (TCL.) visited the bus station in Nakhon Si Thammarat Province.
  • 17 December 2024
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General Dr. Suphamanad Pharapob Visits Nakhon Si Thammarat Bus Station to Gather Service Development Feedback

General Dr. Suphamanad Pharapob, Subcommittee Member for Service Development at Transport Co., Ltd. (TCL.), visited the Nakhon Si Thammarat Bus Station to gather feedback and insights on service improvements. Discussions were held with station managers from Nakhon Si Thammarat, Surat Thani, Koh Samui, Hat Yai, Thung Song, and Phatthalung.

The collected information will be analyzed and presented to the Service Development Subcommittee for further consideration and action. This visit highlights TCL.’s commitment to enhancing service quality and addressing regional needs to improve passenger satisfaction.

]]>https://transport.co.th/home/en/tcl-news/annual-activity-photos/2024/12/17/the-subcommittee-for-service-development-of-the-transport-company-limited-bks-visited-the-bus-station-in-nakhon-si-thammarat-province/feed/0The Subcommittee for Service Development of the Transport Company Limited (TCL.) visited to inspect the management of Krabi Bus Station.https://transport.co.th/home/en/tcl-news/annual-activity-photos/2024/12/17/the-subcommittee-for-service-development-of-the-transport-company-limited-tcl-visited-to-inspect-the-management-of-krabi-bus-station/?utm_source=rss&utm_medium=rss&utm_campaign=the-subcommittee-for-service-development-of-the-transport-company-limited-tcl-visited-to-inspect-the-management-of-krabi-bus-stationhttps://transport.co.th/home/en/tcl-news/annual-activity-photos/2024/12/17/the-subcommittee-for-service-development-of-the-transport-company-limited-tcl-visited-to-inspect-the-management-of-krabi-bus-station/#respondTue, 17 Dec 2024 08:54:34 +0000https://transport.co.th/home/?p=10013
The Subcommittee for Service Development of the Transport Company Limited (TCL.) visited to inspect the management of Krabi Bus Station.
  • 17 December 2024
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General Dr. Suphamanad Pharapob Inspects Operations at Krabi Bus Station

General Dr. Suphamanad Pharapob, Subcommittee Member for Service Development at Transport Co., Ltd. (TCL.), conducted an inspection of the Krabi Bus Station to review management operations.

Mrs. Chantana Kanoksikarin, Krabi Bus Station Manager, and Mr. Chabphut Supha, Phuket Bus Station Manager, presented reports on:

  • Performance results
  • Challenges and obstacles faced by the stations

The insights and issues gathered will be used to develop solutions and improvement strategies, which will be submitted to the Service Development Subcommittee for further consideration. This visit underscores TCL.’s efforts to enhance operational efficiency and improve passenger services in the region.

]]>https://transport.co.th/home/en/tcl-news/annual-activity-photos/2024/12/17/the-subcommittee-for-service-development-of-the-transport-company-limited-tcl-visited-to-inspect-the-management-of-krabi-bus-station/feed/0